At LufSec, we are committed to providing high-quality cybersecurity education and resources. If you are unsatisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

• Digital Products: Our digital products, including online courses and eBooks, are eligible for a refund within 30 days of the purchase date.
• Services: For consulting or coaching services, refunds are available if the service has not yet been delivered or commenced. Once a service has started, refunds will be assessed on a case-by-case basis.

2. How to Request a Refund

To request a refund, please contact our support team at info@lufsec.com with the following details:

• Your full name
• Order number
• Reason for the refund request

Our team will review your request and respond within 3-5 business days.

3. Refund Process

If your refund request is approved, we will process the refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

4. Partial Refunds

In certain situations, partial refunds may be granted:

• If a digital product is partially used or downloaded.
• If a service is partially completed.

5. Non-Refundable Items

• Custom or personalized services after they have commenced.
• Bundled courses or packages, if any part of the bundle has been accessed or used.

6. Contact Us

If you have any questions about our refund policy, please get in touch with us at:

• Email: info@lufsec.com
• Phone: (920)-215-1677

We value your feedback and are committed to ensuring your satisfaction with our products and services. Thank you for choosing LufSec for your cybersecurity education needs.